For a while now, one of the major Dutch newspapers, 'De Volkskrant', has run a column called 'that one patient', in which physicians describe the moment that decisively shaped - or changed - their view on the care for patients. They narrate about parents refusing to give up their child even though it is obvious they will not survive, or about a patient misbehaving until someone takes the time to ask them how they are really doing. Every story is different, but a thought struck me when I had read a few of them: all of these encounters somewhat startled the physicians (or nurses). It made them ponder about that person in front of them, about the care they were delivering to that person, and yes, maybe even about themselves and their own lives.
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